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GENERAL FAQs

What are the PPPC, SAGE and PPAI strategic relationships?

PPPC, SAGE and PPAI have teamed up to provide the Canadian promotional products industry with the combined benefits of a PPPC membership, SAGE products and services and a PPAI membership. As part of the relationship, all PPPC distributor members will receive a two-user subscription to SAGE Total Access plus membership to PPAI. In addition, all PPPC supplier members will receive a SAGE Advantage Membership with their PPPC membership. This partnership provides the comprehensive benefits of PPPC with the cutting-edge technology solutions and business services provided by SAGE and the formidable resources and advantages that come with a PPAI membership.

Why is this important to the Canadian promotional products industry?

Canadian distributors now have both membership support and the industry-leading research and business management solution for one low price, backed by three of the leading organizations in the promotional products industry; PPPC, SAGE, and PPAI. Canadian suppliers will now receive access to the entire Canadian marketplace, included in their PPPC membership.

Who do you pay, SAGE, PPAI, or PPPC?

We have created a streamlined process where PPPC members will receive a single invoice for membership and services. Distributors will receive an invoice for their PPPC membership, PPAI membership, SAGE Total Access subscription and any other SAGE services they have. Suppliers will receive an invoice for their PPPC membership and SAGE Advantage Membership. This streamlined process will begin in September 2018 and the invoice will come via email from SAGE. You will pay SAGE by following the instructions on the invoice.

Will my annual dues increase? Are monthly payments available?

For some members yes, there will be a slight increase. Monthly payments are available.

PPPC offers different levels of membership. The cost of your PPPC distributor membership is dependent on the number of employees that you have working at your organization.
As a distributor member, you also have the option to pay in 12 equal monthly payments!

Distributors:
D1: 1-9 employees: $750/year or $75/month
D3: 10-35 employees: $850/year or $85/month
D5: 36+ employees: $950/year or $95/month

Suppliers: $1395/year
These dues and categories apply to all members joining or renewing as of June 11, 2018.
Applicable taxes are extra and a one-time $99 processing fee applies upon application.

I’m a PPPC Multi-Line Rep; what changes will I see?

Promocan will be discontinued as of October 31, 2018 and MLRs will not receive SAGE Total Access. As a Multi-Line rep, you can have your information included in the SAGE database completely FREE of charge. This helps distributors find you in all SAGE platforms. When a distributor views a supplier’s information, they will also see all the multi-line reps who represent that supplier. To be included in the SAGE database, please fill out this form.

Multi-line reps will also benefit at PPPC tradeshows where SAGE Event Services will be providing lead retrieval, to all exhibitors. SAGE ShowLink will give exhibitors the ability to scan both distributors and clients at tradeshows and add notes on each lead. After the show the exhibitor will receive all their leads and the client’s distributor information for easy follow-up. Learn more about SAGE ShowLink here.

I’m a PPPC Associate Member; how will the new partnership impact me?

Overall PPPC membership numbers are projected to increase by almost 50% which will benefit all PPPC associate and supplier members.

Are PPPC recognition programs like the Image Awards, Of the Year Awards, Hall of Fame, Humanitarian of the Year and Momentum Awards going to continue?

As a valued tradition of the PPPC, all recognition programs and awards will continue. Further details on PPPC events for 2019 will be released by June 29, 2018.

Will this new partnership have any affect on PPPC tradeshows?

Further details on PPPC events for 2019 will be released by June 29, 2018.

 

What is included?

Each PPPC distributor member will receive a two-user subscription to SAGE Total Access and a PPAI membership. Each PPPC supplier member will receive a SAGE Advantage Membership.

Do PPPC members just receive this benefit one time?

No, every year that a distributor renews they will receive a two-user subscription to SAGE Total Access and PPAI membership. Every year a supplier renews they will receive a SAGE Advantage Membership.

Will I have to pay extra for the overlapping months of SAGE & Promocan?

You will not have to pay for the overlapping months. Your renewal invoice for 2019 will reflect the new dues.

Will I be charged in Canadian or American Funds?

Your PPPC membership invoice will be in Canadian Funds. However, you will have the option to pay in USD, if preferred.

Is PPPC still vetting Canadian members?

Yes, PPPC’s Board of Directors will continue to vet all membership applications. It should be noted that PPAI and PPPC have similar membership criteria.

Will there be changes to the PPPC Board of Directors or Governance structure?

PPPC’s Board of Directors and Governance structure will remain intact. PPPC will continue as a not-for profit association and retain it’s values, code of ethics, and vision.

What are PPPC show dates for 2019?

Further details on PPPC events for 2019 will be released by June 29, 2018.

Who do I reach out to if I have questions/feedback?

Questions and feedback regarding these new member benefits are appreciated and are best sent by email. This will allow our team to research an appropriate answer to your question. Please send to info@pppc.ca
Questions regarding PPAI should be directed to Membership@ppai.org.
Questions regarding SAGE should be directed to sales@sageworld.com or 800.925.7243.

DISTRIBUTOR FAQs

What if you are already a PPPC distributor member and a SAGE Total Access subscriber?

If you are already a subscriber of SAGE Total Access, you will receive one additional Total Access user license if you do not already have one.
If your annual Total Access subscription renews prior to October 31, 2018, SAGE will extend your subscription at no additional cost through October 31, 2018 (the date PPPC membership expires). If your annual Total Access subscription renews after October 31, 2018, then PPPC will extend your membership to the SAGE renewal date at no additional cost. In either case, SAGE will invoice you for your PPPC membership renewal.
If you pay monthly for your SAGE Total Access subscription and you are already a PPPC member then you will continue as-is through October 31, 2018 (the date PPPC membership expires), at which point you will be joined to the program and will start being billed monthly for your PPPC membership by SAGE.

How many users can use 1 SAGE Total Access License?

One user may use each SAGE license, on up to 5 devices. Each PPPC Distributor member will receive two licenses and each employee who requires SAGE access will require a separate license.

Where is there more information about PPPC member benefits?

If you are a distributor in Canada who is a SAGE Total Access subscriber but not a PPPC member, you will now be able to take advantage of all PPPC member benefits. For a complete list of these benefits, click here.

How do I start using SAGE?

If you are a PPPC distributor member but not a SAGE Total Access subscriber, you will receive an email from us on how to download SAGE Online, access SAGE Web, and download SAGE Mobile on your iOS or Android device. You now have access to all three and will receive an email to get started.

As a PPPC distributor member, do I have to use SAGE Total Access?

This does not prevent you from using other product search solutions; however, SAGE is the leading product search solution in the promotional products industry and is now included with your PPPC membership.

Are there plans in the future to support additional languages like French in SAGE Total Access?

Over the course of the next year we will be adding French language support to certain SAGE services, including SAGE Web, SAGE Websites and Company Stores. In addition, French language support will be added to many client-facing materials including order forms in the Order Management module of SAGE Total Access and Email Campaigns. This effort has already begun with the introduction of French language sales presentations in SAGE Online 14.

The products below will have native multilingual support. This means that labels will be translated by humans (not editable). Also, text (other than product data) will be entered by user and fully changeable. Product data is machine-translated and then can be further edited by user.

  • Presentations
  • Orders
  • Email Campaigns - Custom
  • Product Data for key fields (product name, description, colors, etc.)

The products will have machine-translation through browser technology added. This means that the translation will be done using an automated machine translation service. This may cause inaccurate or unexpected translations in some cases. Graphics and language contained within videos or other non-text elements will not be translated. This translation may require that a header bar be present at the top of the website showing the translation information and translation provider.

  • SAGE Web
  • Websites
  • Company Stores

Will I have access to my client lists and quotes previously saved on Promocan?

You will have access to your client lists and quotes on Promocan until October 31, 2018.

What will happen to my current PROMOCAN Sub-Shop and store?

Your PROMOCAN Sub-Shop & store will remain active until October 31, 2018. However, starting one June 11th, there will no longer be any updates made to the products featured online and no further support will be offered by the PPPC. You can set up E-Commerce & Product Research Solution with SAGE by contacting sales@sageworld.com

 

What if you are a PPPC distributor member but not a SAGE Total Access subscriber?

As a current PPPC distributor member you will receive a two-user subscription licenses to SAGE Total Access plus PPAI membership through October 31, 2018, when your PPPC membership expires. SAGE will then invoice you for your PPPC membership renewal.

What if you are not a PPPC distributor member but are a SAGE Total Access subscriber located in Canada?

If your company is in Canada and you have a SAGE Total Access subscription but not a PPPC membership, you will automatically receive PPPC membership through your renewal date with SAGE. The PPPC membership will be concurrent with your Total Access subscription term. You will also receive an additional user concurrent with your Total Access subscription term if you do not already have one. SAGE will then invoice you for your PPPC membership renewal.

Will I receive training on how to use SAGE?

Yes. SAGE offers multiple complimentary training options for distributors, suppliers, and multi-line reps. Each SAGE account will receive a dedicated account executive to assist with one-on-one training, anytime. In addition, SAGE offers weekly webinars, has an abundance of tutorial videos, a library of knowledge base articles and more. To set up a training with a SAGE account executive, please call 800.925.7243, email sales@sageworld.com, or visit sageworld.com/support to view the videos, common FAQs, and more.

Where is there more information on PPAI member benefits?

If you are a PPPC distributor member who is not currently a PPAI member or SAGE Total Access subscriber, you are now able to take advantage of all PPAI member benefits. For a complete list of these benefits, click here.

When will my Promocan site be disabled?

Your promocan site will remain active until October 31, 2018. However, starting on June 11th, there will no longer be any updates made to the products featured online by PPPC staff and PPPC will no longer offer support.

Does SAGE offer the same features as Promocan? (Quotes, Preferred Suppliers, etc)

Yes. SAGE offers the same features as Promocan, but with so many more capabilities and is all around a more comprehensive research and business management solution. SAGE has the largest promotional product database of top Canadian suppliers and U.S. suppliers. As a SAGE Total Access subscriber, distributors will have the ability to search from over one million promotional products, easily create sales presentations and virtual samples, manage client interactions with SAGE’s CRM module, keep track of orders, create a print or virtual catalog or flyer with the SAGE Print Studio and so much more!

How much does each additional SAGE License cost?

An additional annual SAGE user license is $95.00 USD*, or a monthly license is $9.00 USD*. Please contact sales@sageworld.com or call 800.925.7243 for details.

Can PPPC members now make purchases with PPAI at member pricing?

Yes, once you receive your PPAI membership you will be able to make purchases with PPAI at member pricing.

SUPPLIER FAQs

What if you are a PPPC supplier member and a SAGE Advantage Member?

Your supplier services will continue like normal. If your SAGE membership expires prior to October 31, 2018, SAGE will extend your SAGE Advantage Membership to your PPPC renewal date of November 1, 2018.

What if you are a PPPC supplier member but not a SAGE Advantage Member?

You will receive a SAGE Advantage Membership through to your PPPC membership renewal date of October 31, 2018. SAGE will then invoice you for your PPPC membership renewal.

How do I start using SAGE?

If you are a PPPC supplier member but not a SAGE Advantage Member, you will receive an email from SAGE on how you can download the SAGE Supplier Center which is a part of your new Advantage Membership. You now have access to all Advantage Member benefits and will receive and email to get started. A SAGE account executive will reach out to you to schedule a webinar to cover all the benefits. You can also review all the benefits here.

 

What if you are not a PPPC supplier member but are a SAGE Advantage Member?

Unfortunately, you will not receive PPPC membership as part of this relationship. If you would like to take advantage of this relationship, please visit pppc.ca for more information on PPPC membership.

What if I am a supplier that has a US catalog and a Canadian catalog?

If you are a US or Canadian supplier that has both US and Canadian pricing/catalog you will need two profiles with SAGE. The two profiles (US and Canada) will be covered under one SAGE Advantage Membership unless your US and Canadian divisions operate separately from each other, then you will need two SAGE Advantage Memberships.

Do PPPC Supplier members receive a SAGE Advantage Membership and a PPAI Supplier Membership?

PPPC Supplier members now receive a SAGE Advantage Membership included with their PPPC membership. Suppliers interested in a PPAI membership should contact PPAI at Membership@ppai.org to purchase this membership.